White Paper (PDF)

The Digital Transformation of Broadband Customer Support

According to Forbes, 70% of companies have a digital transformation strategy in place or are in the process of doing so. Learn how to adopt the digital model for ISP customer support and transform your bottom line.

Minim - Digital Transformation of Support White PaperIn this white paper, you'll learn:

  • How remote working, mobile offloading, tele-health services, virtual entertainment, and smart home adoption is impacting the broadband industry
  • What the digital transformation of support is (plus a look at how it's been done in other industries)
  • What makes AI-automated support so important
  • An overview of Minim, the transformative solution
  • A look at the subscriber's experience after a digital transformation with Minim
  • A look at the the ISP experience after a digital transformation with Minim