The Digital Transformation of Broadband Customer Support
According to Forbes, 70% of companies have a digital transformation strategy in place or are in the process of doing so. Learn how to adopt the digital model for ISP customer support and transform your bottom line.
In this white paper, you'll learn:
- How remote working, mobile offloading, tele-health services, virtual entertainment, and smart home adoption is impacting the broadband industry
- What the digital transformation of support is (plus a look at how it's been done in other industries)
- What makes AI-automated support so important
- An overview of Minim, the transformative solution
- A look at the subscriber's experience after a digital transformation with Minim
- A look at the the ISP experience after a digital transformation with Minim